Evaluation of a Fatigue Countermeasures Training Program for Flight Attendants

Evaluation of a Fatigue Countermeasures Training Program for Flight Attendants


http://www.dtic.mil/cgi-bin/GetTRDoc?AD=ADA554190&Location=U2&doc=GetTRDoc.pdf


FEDERAL AVIATION ADMINISTRATION OKLAHOMA CITY OK CIVIL AEROSPACE MEDICAL INST

Hauck, Erica L ; Avers, Katrina B ; Banks, Joy O ; Blackwell, Lauren V

DOT/FAA/AM 11/18
November 2011




There is a growing population of employees that work non-traditional hours in around-the-clock operations. Cabin crew/flight attendants are part of this population and work highly variable schedules that include extended duty days, time zone changes, night schedules, and on-demand calls. These schedules conflict with the body's natural mechanisms for managing sleep and alertness, and often result in fatigue. Fatigue countermeasure training may be necessary for the health, well-being, and safety of workers. The current research evaluated a comprehensive fatigue countermeasure training program for flight attendants using a theoretically grounded taxonomy of training criteria. Alternative evaluation strategies were also utilized to improve traditional pretest-posttest designs and provide convergent evidence of training effectiveness.




*FATIGUE(PHYSIOLOGY), *FLIGHT CREWS, CONFLICT, CONVERGENCE, COUNTERMEASURES, EDUCATION, HEALTH, JOBS, TRAINING